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In addition to receiving customer supportīenefits, authorization means you can also be notified of free maintenance (952) 937-9760, or by mail at 7615 Golden Triangle Drive, Suite M, EdenĪt your fingertips: from the Help menu, choose User Manual. Technical Support: Our Support Portal also features the powerful Knowledge Base with immediate troubleshooting solutions for common technical problems. The Support Portal features a variety of resources ranging from a Finale blog with advice from various authors, to the user-to-user Forums, to this User Manual and other resources. Tutorial Support: Answers to many common questions are provided at our Support Portal.
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(To learn how to use Finale, please consult one of Finale's many 'how-to' resources, including the accompanying printed Quick Reference Guide, the Finale Tutorials, the QuickStart Videos (Help menu > QuickStart Videos), and this searchable User Manual.) Note that in order for MakeMusic to continue offering free, efficient phone support, we ask all Finale users to limit phone contacts to technical problems only. MakeMusic does not reimburse long-distance charges). Phone support is free of charge (although In the About box of your previous Finale version ( under the Help or Finale menu).įor customer support at For technical issues, our representativesĪre also available by phone at (952) 937-9703 between 8:30 AM and 5:00 Version of Finale, your serial number has not changed, and can be found You will be asked to provide the serial number located on the interior The option to authorize over the Internet, or by phone, fax, or mail. To access the Authorization Wizard, click Authorize Now the first time you launch Finale 2012 (or, from the Help menu, choose Authorize Finale). You are here: Troubleshooting > Customer Support Authorization and Customer Supportįinale owner, be sure to complete the Authorization Wizard.